Refund policy
Returns & Exchanges
At Regal Wear Apparel, we strive for customer satisfaction. Due to the nature of our custom apparel and promotional products, we have a limited return and exchange policy.
Here's what you need to know:
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Inspect Carefully: Please inspect your order upon reception and contact us immediately at orders@regalwearllc.com if the item is defective, damaged, or if you receive the wrong item. We will gladly evaluate the issue and make it right.
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Custom Items: We are unable to accept returns or exchanges on custom-made products (such as special orders or personalized items) unless they arrive damaged or defective. This includes any items with custom printing, embroidery, or alterations.
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Non-Returnable Items: For sanitary reasons, we cannot accept returns on personal care goods. Returns are also not accepted for hazardous materials, flammable liquids, or gases.
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Sale Items & Gift Cards: All sale items and gift cards are final sale.
Need Help?
If you have any questions or concerns about your order, please don't hesitate to contact us at orders@regalwearllc.com.